by Jan R Dewitt • Oct 9 • 3 min read

What to Expect When Working with a Full-Service Furniture Dealership

St. Charles Country Club

If you’ve ever been in charge of furnishing a commercial space, you know how complex it can be; hundreds of pieces, countless manufacturers, and a timeline that needs to align perfectly with construction. That’s why partnering with a full-service furniture dealership like KDI Design can be a game changer.


Here’s what clients can expect when we take the lead on your furniture package from start to finish.

Step 1: Discovery and strategy

Before any orders are placed, we start with understanding how your team works. How do they collaborate? How often do they meet? What frustrates them about the current setup? These insights help us design a space that enhances productivity and supports your company culture.


Our design and project management teams work hand-in-hand to create a custom furniture plan that supports your vision and fits your budget - whether it’s a 5,000-square-foot office renovation or a multi-level corporate headquarters.

Step 2: Design alignment

We help clients visualize everything: finishes, space layouts, furniture specifications, and even how each zone will function day-to-day. Because we partner with top commercial manufacturers, we can find the right balance between design, durability, and cost-efficiency.

Step 3: Procurement and logistics

This is where the “full-service” part shines. We coordinate directly with manufacturers, track production, and manage freight and delivery. Our clients never have to call a warehouse or chase an order - we handle it all.

Step 4: Installation and support

Our project coordinators are on-site to ensure every piece lands exactly where it belongs. Once installation wraps, we complete a punchlist, handle any adjustments, and remain a resource for future needs.


When you partner with a dealership, you’re not just buying furniture - you’re buying peace of mind.


KDI Design delivers comprehensive furniture solutions for corporate offices, multi-family amenity spaces, and hospitality environments throughout Chicago and beyond.

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